We want to make you look good.

Moving? We want to help! We understand the stress of transition and the need for curb appeal when preparing a home for potential new dwellers. That is why we specialize in same day or next day service for customers looking for quick and reliable service.

Services we offer include:


Need something last minute? That’s okay! Call us if you need an appointment ASAP. We promise we don’t mind.

Marshall can provide you with the TOTAL MOVING PACKAGE which includes Carpet Cleaning, Tile & Grout Cleaning, and Hardwood Floor Cleaning for all areas in your home.  You get to customize these services to best meet your needs.   SAVE 20% OFF when you purchase the TOTAL MOVING PACKAGE.  Not enough, then select our TOTAL MOVING PLUS PACKAGE which includes Carpet Cleaning, Tile & Grout Cleaning, Hardwood Floor Cleaning and Pressure Washing the exterior of your home.  You can customize any of our services to best meet your needs.  SAVE 25% OFF when you select the TOTAL MOVING PLUS PACKAGE. Service GUARANTEED and your home will be sparkling inside and out. You wont have to worry! Whether your moving in or moving out, your investment will make a difference.

Information For Commonly Asked Questions

FILTRATION SOILING

(Those ugly black lines around the baseboards and under doorways) filtrationsoiling1 filtrationsoiling2 If you have light colored carpet, you may have experienced these dark lines that appear on the carpet. This soiling is called filtration soiling because it comes from air passing through the carpet as it is attempting to get through the crack between the carpet and the baseboard or under a closed door. As the air passes through the edge of the carpet pile, this microscopic soiling is deposited there (hence the term filtration soiling). This occurs over a significant period of time and is not noticed until a build up has occurred. This type of soiling is difficult to remove because the soil particles are so fine that they penetrate deep into the carpet pile, sometimes into the backing of the carpet. Can it be removed? Sometimes. With special products, time and effort, reasonable results can sometimes be achieved. To help prevent filtration soiling, vacuum and wipe the edges of the carpeting on a regular basis. Be careful around the tack strip on the edge of the carpeting, it could nick your fingers!

UNDERSTANDING URINE DAMAGE

Pet urine can cause permanent damage to your floors and fabrics. It can also create an unhealthy indoor environment. When urine is first deposited onto a floor or fabric, it has a pH of about 5 or 6, which is on the acid side of the pH Scale. It is easier to remove right then when it is fresh. Once it dries it turns “alkaline” or to a high pH between 10 to 12 on the scale and becomes more difficult to remove. The warm acid state of the urine offers a perfect breeding ground for bacteria, which begin to flourish almost immediately. In this original acid state the urine begins to oxidize and react with the carpet to create a color change, which will become permanent if the urine is not removed immediately. Some of this color change can be attributed to the strong ammonia that forms as the urine passes through bacterial and chemical change. If left for days or weeks, depending on the fabric or floor type, it will change the dye structure, therefore causing permanent staining. Even if the soluble deposits are removed, the damage to the dye structure may already be done. There are two sources of odors associated with urine. The first comes from bacteria that grow abundantly in dark warm places with a never-ending food source. A pet can feed the bacteria daily! This bacteria growth and breakdown of the urine creates amino acids. These complex organic compounds will often work deep into the fibers to a point of becoming part of the fiber. This can present a challenging situation. The waste materials and gases from the decomposing urine create an unpleasant odor. When dried urine is remoistened, it gives off an ammonia gas. If smelled once it is seldom forgotten. The second source of odor is chemical odor that is present even when the bacteria have been killed. This explains the reason that more than sanitizing is necessary to neutralize odors from urine. Urine also presents additional odor problems when the relative humidity is high. The salts and crystals that are left behind as the urine dries are hydrophilic and draw water to them. Dried urine is often easy to smell in the humid months because the salts attract the moisture, the moisture evaporates putting out a greater proportion of odorous ammonia gas. You must get rid of the urine salts in and under the carpet to get rid of the odor. That’s why cleaning existing urine spots WILL NOT remove any associated odor. In fact, it could INCREASE the odor in the air space for a temporary period of time. The Best Cleaning Agents For Urine Enzymes are the best cleaning agent for urine, vomit and feces. An enzyme is the only cleaning agent that actually eats up the bad bacteria. For the best results use an enzyme spotter after you have rinsed the carpet, especially if the spot is not a fresh one. We recommend Nature’s Miracle, which can be purchased at any local pet store. Always read the directions before use! Products to Avoid Try to stay away from products with high pH such as ammonia, Resolve and oxygen bleaches. These products will leave the carpet with a residue and in a high pH state, which will enable the carpet to attract dirt like a magnet. In some instances the use of the wrong product can cause the urine stain to be permanent.

THREE STEPS FOR PROPER CARPET CARE

Carpet cleaning is just like exercise! If you get into a routine and keep it up, you will see great results and feel better for it. And understanding the right way to clean carpet will help you save time by doing it correctly the first time with products that do the job right from the start. Not only will Seal of Approval cleaning products help keep your carpet looking great, they can also help meet the warranty requirements of the carpet manufacturer. Below are three simple steps to keeping your carpet clean and looking great:

 

  1. Vacuum at the right frequency with a CRI-approved vacuum.
  2. Clean spots and spills quickly with products that do not damage the carpet or cause it to resoil more quickly.
  3. Professionally deep clean your carpets every 12 to 18 months to remove embedded dirt and grime.

Stop dirt at the door  Preventing dirt and grime from getting on the carpet in the first place is a great way to start keeping it clean. The following helpful hints can stop dirt in its tracks.

  • Use mats — Outdoor and indoor mats or runners can reduce the amount of dirt that enters the house.
  • Take off your shoes — You can save wear and tear on carpet by asking everyone to take their shoes off before entering your home.
  • Change your air filters — Change air filters in your heating and air-conditioning systems as recommended by the manufacturer’s directions. The more dust and particles removed by the filter, the fewer that fall onto the carpet.

Join hundreds of other satisfied customers in the Knoxville area who have trusted Marshall Cleaning Service.

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